Business Process Outsourcing (BPO) is a strategic practice where companies partner with external experts to manage specific operational functions. This collaborative approach allows businesses to streamline processes, enhance efficiency, and focus on core activities while delegating tasks to specialized professionals.

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Common functions that company often outsource: 

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Customer Service

Efficiently handling customer inquiries, support, and service.

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Back-Office Functions

Managing administrative tasks such as data entry, document processing, and record keeping.

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Data Entry

Accurate and timely data input, data cleansing, and database management.

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Financial Services

Handling accounting, payroll, and financial reporting.

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Human Resources

Managing HR processes like recruitment, payroll administration, and employee records.

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IT Services

Outsourcing IT support, software development, and network management.

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Marketing

Conducting market research, lead generation, and digital marketing efforts.

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Supply Chain Management

Optimizing procurement, inventory, and logistics processes.

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Research and Analytics

Providing data-driven insights and research support.