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COVID-19 pandemic have exposed the challenges of traditional business operating models. Forward-thinking organizations have found the alternative method for modernizing their back-office: Global outsourcing to low-cost countries. However, not all outsourcing destinations are created equal. Offshore models come with their own set of complications – time zone differences, language barriers, and distance.
At Nonzerosum, we identified the benefits of nearshoring to Johor Bahru early on. Since 2020, we developed a flexible and high-performance nearshore services outsourcing model that enables our clients to reduce costs, drive efficiencies, improve capabilities, and increase focus on core competencies.
Our Services
With dedicated teams built for our customers, our BPO services include a combination of back office and front office functions.
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